← MAIRO

Delete your data

Two ways to remove what MAIRO holds about you: disconnect Meta only, or delete the whole account. Both are immediate and neither requires asking us.

Last updated 1 September 2026

Disconnect Meta only

Keeps your MAIRO account but cuts our access to your ad account. Go to Dashboard → Meta connection → Disconnect.

The access token Meta issued us is deleted from our database immediately, and we can no longer read or change anything on your ad account. Campaigns already created stay in your Meta ad account — they are yours, and you keep full control of them in Ads Manager.

You can also revoke us from Meta's side at any time, without touching MAIRO: Facebook → Settings & Privacy → Settings → Business Integrations.

Delete your whole account

This removes everything. It cannot be undone. Deleted immediately:

  • Your login — name, email, and password hash.
  • Your business profile and everything from onboarding: goal, budget, audience, brand voice, competitors, notes.
  • Your Meta connection, including the stored access token, ad account ID, and Page ID.
  • Every monthly plan, campaign record, and creative request we hold for you.
  • Your entire conversation history with the AI specialists.

What is not deleted: the campaigns themselves, which live in your Meta ad account and remain yours. If you want those gone too, delete them in Meta Ads Manager — we cannot do that once our access is revoked.

Sign in and come back to this page to delete your account yourself. Or email us — see below.

Or ask us to do it

Email hellabxndz11@gmail.com from the address on your account, with “Data deletion request” in the subject.

We will confirm and complete it within 30 days. You can also use this address to request a copy of your data or ask us to correct something.

What we keep afterwards

Nothing that identifies you, unless the law requires it — for example, invoice records we must retain for tax purposes. Those are kept for the legally required period and used for nothing else.